Hiring and Firing in the Church

The process of hiring and firing in a church context is not as simple as some may assume.  In fact I would argue that hiring and firing in a church is far more complex and carries great risk. First, the church faces many of the same legal risks as any other businesses, but adds the challenge of volunteer workers.  Second, the church is primarily a volunteer organization where those who work get no compensation.  Both leaders and volunteers often do not see this as an employer/employee relationship.  Third, the church faces the unique risk that a bad hire or a messy fire can have a significant impact on the congregation; potentially causing members or attenders of that church to leave or be disgruntled.

Let’s take a look at this one at a time.

  I.          Legal Concerns: Most churches are not aware of the potential legal quagmire they face both in hiring and firing an employee.  Most states recognize the “Employment at will” doctrine which allows an employer to both hire and fire at any time for any reason without notice.  Despite that protection it offers, church leaders must be cautious as it could easily fall apart in court.  Firing or terminating an employee is risky!  Here are couple things to keep in mind:
A.    Hiring:
1.     Have a handbook that clearly lays out the hiring and firing process. Be sure that employees know if you live in an “at will” state.
2.     Have clear Job Descriptions.
3.     Have a clear chain of command.
4.     Hire carefully.  Be very thorough in your search process.  Not only should there be a background check, but for key ministry positions, don’t just trust the references they give, dig around.  A helpful website is: http://protectmyministry.com/
5.     Never ignore your “gut” or intuition.  If you don’t feel right about it, don’t hire.
6.  Ask them what they are reacting against.  It could be political, theological, or a long list of things.  For example if it is politics, this could limit their ability for effective ministry for those who may differ in political convictions. 
7.   Remember character REALLY matters!   Warren Buffet is credited for saying that three things matter in hiring, Character, Intelligence and Passion/Energy.  The second two can be worked on. 
B.    Firing:
1.     Have regular evaluations where any concerns are clearly laid out.  Put everything in writing! Both the employer and the employee should sign it. Documentation is a must! 
2.     Communicate, communicate, and communicate!  I can’t tell you how many pastors don’t talk with their staff and let frustration build.  If there are concerns address it immediately!
3.     Never forget about the age, gender, and overtime laws.   
4.     Follow Denominational procedures especially in cases of discipline.
5.     When it becomes necessary to fire:
a.      Pray.
b.     Don’t act impulsively! Bring the elders into the process.  This will make sure it is not simply a personal thing. If has become personal, let others handle it and be willing to admit your sin!
c.      Be humble and gracious. 
d.     Follow procedures.
e.      Make and keep documentation.
f.      Keep email correspondence to a bare minimum. 
6.     Below the right is a chart laying out some important laws to remember. 



                    II.          Volunteers are employees:  Most pastors do not see the volunteer church workers as employees. Nevertheless, in most cases the courts do.  Therefore it is very important to handle the hiring and firing of volunteer judiciously.  Beyond what I have mentioned above, here are some addition things to keep in mind.
A.    Having volunteer ministry (job) descriptions.
B.    Have one year term limits to any volunteer job.  This not only keeps people from burnout, but is an easy way to let someone go.
C.    Don’t just let anyone who wants to help serve. 
D.    Do Background checks.
E.     Make sure the accountability structure is actually working and communication is taking place.

                    III.          Collateral damage:  A unique challenge that churches face is that both hiring and firing has an effect on the entire congregation.  If you hire the right person for the job, it can be a great benefit to the overall life of the church.  If you make a bad hire, it will effect more than just the ministry area that the person was hired for.  It can have an effect on the entire church.  The smaller the church, the greater the risk.
A.    When you hire, it is not only important to follow all the above procedures, but to make sure that person is “a fit” for the ministry position, but for the congregation. 
B.    If proper procedures are not taken and adequate communication not done, there can be tension in the congregation before the person even starts. 
C.    Remember that regardless of how poorly someone has done their job, or how scandalous their behavior may have been, they have relationships with people in the church that cannot be ignored.  This means that much of the process will be talked about, and there will be those who will not agree with the decision and possibly leave the church.
D.    If church discipline is the reason for dismissal, be sure to handle it by procedure and communicate clearly to the congregation.
E.     Remember that every hire and fire also effects a spouse and family if they have them.  Don’t ignore that!  

Please understand that this is just a brief overview of the challenges of hiring and firing in a church context.  I highly encourage you to take the time to research this further before you have to hire your first staff person.  My prayer is that God will bless you with many good hires, and very few “fires.”   I also encourage you to develop a pattern of praying for the staff in your church.  Pray for blessing and protection!  You will be amazed at what God does! 

Be proactive and build relationships with your staff.  Make yourself available so that if they are having problems or struggling with sin, they will come to you.  Pray that God will give you eyes to see, and bring to your attentions any concerns before they become a problem.

Lastly, learn from your mistakes!  Every hire will not be perfect, and every fire will not go well, but learn from each one so that you don’t repeat the cycle!  I am always saddened when I hear of pastors who habitually make bad hires and then suddenly fire a staff member.




[1] Michael Zigarelli, Ph.D. ,Regent Business Review 2005

My Heart Is Not Proud O Lord?


                A Song of Ascents. Of David

      1       O LORD, my heart is not lifted up; 
                    my eyes are not raised too high; 
               I do not occupy myself with things 
                   too great and too marvelous for me. 
     2       But I have calmed and quieted my soul, 
                  like a weaned child with its mother; 
                  like a weaned child is my soul within me. 
     3       O Israel, hope in the LORD 
                   from this time forth and forevermore. 
                                                                                       (Psalm 131)

As I was spending time reading Scripture this morning, Psalm 131 seemed to jump off right the page and into my heart.  I don't have time to share all that God has been doing in my life over the last few years, however I can say that He has been stretching me in ways that I haven't particularly cared for! This has resulted in more sleepless nights than I can count, less hair on my already thinning brow, and almost entirely white facial hair!

Some of my fondest memories are of my infant son sprawled belly down on my chest fast asleep as I lay on the couch.  Or that of seeing him sleeping contentedly, tummy full, in my wife's loving embrace. This is the picture the psalmist gives us what a "calmed and quieted" soul looks like.  I get that when I reflect on my son or see another sleeping infant in their mothers arms.  Safe, warm, fed!

I can't tell how much I have longed for a "calmed and quieted soul" rather than a racing mind, an agitated spirit, and an endless pursuit of what externally looks so spiritual.  Sadly, I became so intense and focused that my son and wife often lived in a state of apprehension, sensing this restlessness as anger toward them!

It would be easy for me to blame this stress on people and organizations, but God has graciously been showing me a deadly cancer that has been slowly eating away at my soul.  It hasn't been until recently that I have come to see that most of my stress and restlessness has been caused by a sick narcissism that has slowly been spreading in my heart.

There is no way that I can honestly proclaim that "my heart is not proud" (NIV).  In fact it is so full of pride or "lifted up"  that my mind is constantly occupied "with things too great and too marvelous for me."  I want people to know my name.  I want to be asked to speak at national conferences.  I want to be an "expert."  Doesn't anyone know how much I have to offer?

Fellow pastors and leaders, you know exactly what I am talking about.  You get it, because you struggle with the same cancer.  None of us wants to die in obscurity and we are all desperately blogging and tweeting ourselves into a restless frenzy, desperately hoping someone will notice us!  And we are all tired, discouraged and living in juxtaposition to the Gospel we are all so intensely trying to communicate!

Imagine with me seeing ourselves as preachers and leaders who truly live with a "calmed and quieted soul."   Can you imagine the impact that would have on our communication of the Gospel!  Wow, we would actually be living out what we preach!  Imagine that!  But to get to the "calmed and quieted soul" we must get past the "my heart is not lifted up; my eyes are not raised too high;  I do not occupy myself  for me" (v.1), to a deep and humble resting in the Gospel, a "hope in the LORD  from this time forth and forevermore" (v.3).

This is a Blog and not a sermon, so let me try and bring this to a close.  Will you stop and take a long hard look at your life and ministry?  Is there a hidden narcissism in what drives you?  If so, will  you make it goal in your life to daily repent of that sin and passionately chase after the God of all Grace, seeking to love Him with all that you are?  Will you strive to love your neighbor - your congregation that sits right in front of you each week - more than chasing after fame "eyes raised too high"  and occupying yourself "with things too great and too marvelous?"  Will you ask the LORD to graciously "Restore the joy of your salvation, and uphold [you]with a willing spirit" (Psalm 51:12)  As that deep Gospel transformation takes place, "Then [you ]will teach transgressors Your ways, and sinners will return to You" (51:13). And we all want that!

You see it is only as we live in the truth of the Gospel that we can truly experience the weaned child like experience of contentment and rest.  The LORD of all creation promises it for those who look for it in Him.  And that is great news!


The Holy Bible: English Standard Version. 2001 (Ps 51:12–13). Wheaton: Standard Bible Society.ll end in a restless ministry

The Holy Bible: English Standard Version. 2001 (Ps 131:1–3). Wheaton: Standard Bible Society.

Conflict Happens!

It is safe to say that where two or there are gathered, one or two will disagree and bring others into their conflict.  Though conflict is reality, it does not need to be destructive and can actually be a source of growth for both the individuals involved and the church or ministry. Unfortunately, most of us have not been trained to manage conflict, and naturally tend to avoid it or get involved in an unhealthy manor.  Conflict gets even more intense when legal action is threatened.   Therefore if you know that conflict IS going to happen, it is essential that you:

 I.          Pray
A.    Pray for peace.
B.    Pray for eyes to see conflict before it escalates.
C.    Pray for wisdom/Discernment on how to handle each instance of conflict.
D.    Pray for the Gospel to penetrate deeply into your heart.

II.          Be an Attentive. 
A.    Pay attention to the people in your church so that you can spot the problem early.
B.    Be Proactive - Pursue Peace.
C.    Practice Matthew 18.

III.          Understand Emotional Triangulation
A.    Triangulation is most commonly used to express a situation where one individual will not communicate directly with another, but will communicate with a third person not directly involved in the conflict, leading that person to become part of the triangle.  It can also be used as a label for a form of “splitting” where one person plays the third person against one that he or she is upset about. Thus playing the two people against each other.
B.    Emotional triangles are the “molecules” of an emotional system. When the atmosphere is calm and stable you often do not see them. 
C.    A two-person relationship is notoriously unstable.  All it takes is one person to feel uncomfortable and things get shaky.
 




                                                          

               


D.   To manage the increased anxiety, or of the two can bring a third person into a Triangle. To manage the increased anxiety, one of the two can bring in a third person into a triangle.


E.     If you forget triangles exist it can be deadly.

IV.          Know Thy Self!
A.    Emotional Intelligence: “The ability to manage one’s emotions proactively and respond to the emotions of others appropriately.”

Free to
Self and Others
2
Blind to Self,
Seen by Others
3
Free to Self,
Hidden from Others
4
Unknown to Self
and Others



1
Free to
Self and Others
2
Blind to Self,
Seen by Others
3
Free to Self,
Hidden from Others
4
Unknown to Self
and Others


1
Free to
Self and Others
2
Blind to Self,
Seen by Others
3
Free to Self,
Hidden from Others
4
Unknown to Self
and Others

B.    Is the Gospel real to you?
1.     “All problems, personal or social come from a failure to use the gospel in a radical way, to get “in line with the truth of the gospel” (Gal.2:14). All pathologies in the church and all its ineffectiveness comes from a failure to use the gospel in a radical way. We believe that if the gospel is expounded and applied in its fullness in any church, that church will look very unique. People will find both moral conviction yet compassion and flexibility” (Tim Keller).
2.     Do you see your own sin and understand how it impacts those around you?
3.     Do you need to be right or to win? 
4.     Is your tendency “Fight” or “Flight”?  Either extreme is self protecting and dangerous.
a.      “Fight” or “attack” can be confrontational or passive.
b.     “Flight” or “escape” can be denial or an empty apology.
5.      The correct view of who we are in Christ enables us to be shepherds of peace. 
C.    Be aware of Your Thinking Process.
1.     All or nothing: you see things in black and white categories.
2.     Overgeneralization: you see a single negative event as a never ending pattern of defeat.
3.     Mental filter: you pick a single negative detail and dwell on it exclusively.
4.     Disqualifying the positive: you reject or dismiss the positive experience.
5.     Jumping to conclusions: you make a negative interpretation even though there are no definite facts that support it.
6.     Mind reading: you make assumptions about someone else’s thoughts without bothering to find out what the other is thinking.
7.     Fortune telling: you anticipate that things will actually turn out bad.
8.     Magnification or Minimization: you exaggerate the importance of negative things or dismiss the important.
9.     Emotional reasoning: you assume that your emotions necessarily reflect how things really are (I feel it therefore it is true).
10.  Labeling and Mislabeling: instead of describing your error, you attach a negative label to yourself.  If someone else rubs you the wrong way, you attach a negative label to him.
11.  Personalization: you take things personally.  You see yourself as the cause of things that in fact you are not primarily responsible for.  You interpret things personally that may have nothing to do with you.. [i]

V.          Bring the Party’s Together
A.    Always begin with Prayer.
B.    Remain Calm and Hopeful.
C.    Let others do the talking.
D.    Honestly consider the deferring perspectives.
E.     Manage the conversation.  Don’t let it get abusive.
F.     Apply the Gospel.
VI.          Suggested Resources
A.    Books to Read:
1     Antagonists in the Church - Kenneth C. Haugk, Ph.D.
2.   Well-Intentioned Dragons: Ministering to Problem People in the Church – Marshall Shelley 
 3   When Sheep Attack – Dennis R. Maynard
B.    Organizations to Contact:
1.     PeaceMaker Ministries (www.peacemaker.net).
2.     Pastor Serve (www.pasterserve.net).






[1] - Joharri’s Window (originated by Joe Luft and Harry Ingram).



[i] Pete Scazzero Emotionally Healthy Spirituality